Terms and Conditions
These Terms and Conditions govern your access to and purchases made through the Oktopus Clothing Website and Mobile Application.
Table of Contents
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oktopusclothing.business@gmail.comWelcome to Oktopus Clothing. These Terms and Conditions constitute a legally binding agreement between you ("Customer", "User", or "You") and Oktopus Clothing ("Company", "We", "Us", or "Our").
These terms apply to all visitors, registered users, and customers accessing or using the Oktopus Clothing Official Website (www.oktopusclothing.in) and the Oktopus Mobile Application (iOS, Android, and Expo builds).
By accessing our platforms, browsing products, registering an account, or placing an order, you expressly acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions, as well as our Return and Refund Policy, Shipping Policy, and Privacy Policy. Placing an order from our website or mobile application serves as your explicit electronic signature and confirmation that you accept all terms, policies, and conditions outlined herein without reservation.
If you do not agree to these terms, you must discontinue using our website and mobile application immediately.
Services and purchases on our website and mobile application are available only to individuals who can form legally binding contracts under the Indian Contract Act, 1872.
When registering an account or placing an order, you agree to provide true, accurate, current, and complete information regarding your name, mobile number, email address, and shipping destination.
You are solely responsible for maintaining the confidentiality of your account credentials, login OTPs, and mobile authentication sessions. Oktopus Clothing will not be held liable for any loss or damage arising from unauthorized access to your account.
All product prices, shipping fees, and discounts on our website and mobile application are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices, discontinue products, or adjust promotional offers at any time without prior notice.
Oktopus Clothing specializes in high-quality graphic apparel, streetwear, and customized made-to-order items. For custom orders, you are solely responsible for providing accurate design specifications, sizing, and personalization inputs.
We are not responsible for sizing errors, spelling mistakes, or low-resolution artwork submitted by the customer. Please review the official size chart prior to confirming your purchase.
All orders placed through our website or mobile application are subject to acceptance and fulfillment verification by Oktopus Clothing.
Payment must be successfully completed through our authorized payment gateways (Razorpay, UPI, credit/debit cards) or recorded offline counters before order processing commences.
Order Cancellation is available strictly before the order has been accepted or confirmed by our fulfillment team. Once an order is accepted and moves into production or packaging, cancellation is strictly unavailable through the website or mobile application.
No cancellation requests will be entertained once the order is accepted until and unless Oktopus Clothing management explicitly decides, at its sole discretion, to grant a cancellation under exceptional circumstances.
All content published on our website and mobile application, including graphics, banners, apparel artwork, product photographs, videos, software code, UI interfaces, and brand names, is the exclusive intellectual property of Oktopus Clothing and protected under copyright, trademark, and applicable intellectual property laws.
By uploading custom artwork or designs to our platform for printing, you represent and warrant that you hold all necessary ownership rights, licenses, or permissions, and grant Oktopus Clothing a non-exclusive license to reproduce the design solely to fulfill your order.
To the maximum extent permitted by applicable law, Oktopus Clothing and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use or inability to use our website, mobile application, or purchased products.
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of India.
Any dispute, controversy, or claim arising out of or relating to these terms, our website, or mobile application shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India.
For any questions or order assistance, please reach out through our official channels: