This Privacy Policy describes how OKTOPUS CLOTHING ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase.
1. Information We Collect
We collect personal information you provide to us directly, such as:
- Contact Information: Name, email address, phone number, and shipping address.
- Account Information: Username and password when you create an account.
- Order Information: Details about the products you purchase, including customization details.
- Payment Information: While we use a third-party payment processor (Razorpay), we may receive transaction details necessary to confirm payment.
2. How We Use Your Information
We use the information we collect to:
- Fulfill your orders, including processing payments and shipping products.
- Communicate with you about your orders and provide customer support.
- Send you promotional emails, if you have opted in to receive them.
- Improve and optimize our website and services.
3. Information Sharing
We do not sell or trade your personal information. We may share your information with third-party service providers to help us operate our business, such as payment processors and shipping companies.
4. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you have an account with us, you can review and update your information by logging into your account.
6. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.